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Frequently asked questions
General
Warrenty
Sponsorship
Design
Team Store
Can I return an item purchased in the retail store?
You are eligible for a full refund if the gear is new/unused and it should be returned within 30 days of purchase. The products should be in its original packaging, with manufacturer tags attached, and should not been worn or washed.
How do I place a retail order on your website?
What steps should I take to ensure the right fit for my purchase?
How do I find my size?
How long will it take for me to receive the order?
Will all the products have "HEINI" logo?
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